Frequently Asked Questions

Find answers to common questions about our natural beauty products.

Are Basin products tested on animals?

No, we are proudly cruelty-free. We never test our finished products or ingredients on animals.

Are your products safe for sensitive skin?

Most of our products are formulated with natural ingredients; however, we recommend reviewing the full ingredient list and performing a patch test before use.

How should I store my solid shampoo and conditioner bars?

To extend the life of your bars, store them in a dry place away from direct water flow, preferably on a draining soap dish.

Do your bath bombs stain the bathtub?

Our bath bombs are designed to dissolve cleanly. We recommend rinsing your tub immediately after use to prevent any residue buildup.

Are your products paraben-free?

Yes, all Basin products are formulated without parabens, ensuring a cleaner beauty routine for our customers.

Can I use your specialty soaps on my face?

While many customers use our glycerin soaps on their face, we recommend our specific facial care line for the best results tailored to facial skin needs.